Return Policy

We take pride in providing you with a seamless online shopping experience. If for any reason you are not 100% satisfied with your order, you have 72 hours from receipt of your order to email a return request to info@novahomeanddesign.com 

We recommend all returns be sent with tracking as we cannot be held responsible for lost or damaged products. All original boxes must be kept and merchandise unused. If it arrives back to us damaged you will be responsible for filing a claim with the carrier. Anything damaged, soiled or altered in any way will not be accepted and sent back to the customer.

Any custom orders or sale items are Final Sale.

**All return shipping charges are non-refundable, unless item received was incorrect**